Expect delays

With Omicron having more of an impact around the country, and increased numbers of people now self isolating, courier services are also being impacted.

What does this mean for you?

  • Delivery time for your samples to get our laboratories could be longer, so testing will be delayed
  • Delivery time for samples moving between our laboratories or to subcontractors for special testing could be longer, so testing turn-around-times could be longer than normal
  • The delivery time for consumable items you have ordered via our online shop could be longer

So please be patient. These wait times are outside of our control and we need to be kind to our couriers who are doing an amazing job under a lot of pressure.

You can view the status of the NZ Couriers network online here.