Omicron update – delays possible

Following our previous communication regarding our planning for continuity of laboratory service throughout this Omicron outbreak, we have some updates for you.

Courier services
As expected the national courier network in the larger centres is struggling to keep up with demand whilst managing a reduced workforce due to staff in isolation. Please be patient and expect delays with transport of samples to the laboratory, and consequently extended turn-around times for results.  For information on the current status of the NZ Couriers network, please visit their service dashboard here.

Turn-around times
As we are a critical service, staff who are close contacts can return to work once they’ve provided a negative RAT test, which will help reduce the impact from positive household members.  We do however currently have some staffing shortages due to COVID, so you may experience some delays with most testing requested.

We will keep you updated with further changes as they occur and any likely impact they may have on your businesses. If you have any questions please do not hesitate to contact your local laboratory on 0800 GRIBBLES.

Ngā mihi nui,
The Gribbles Scientific team.