Customer satisfaction survey

We would love you to participate in our customer service survey. It is only short and will take less than 5 minutes of your time. Your feedback helps us improve our services so we can ensure you are looked after in the best way possible. 

New Territory Manager

Gribbles Scientific is very pleased to welcome Dan Lacey, the new South Island Territory Manager to our team. Dan joins us from a background in Dairy and Food manufacturing, having worked in production, technical and plant manager roles for Fonterra and other large New Zealand companies. With experience in training and personnel development, Dan enjoys […]

Matariki long weekend

All of our laboratories will be closed on Friday 24 and Saturday 25 June to celebrate Matariki – the start of a new lunar year. We will reopen on Monday morning ready for the new week.

New price book

Our pricing will increase 6% effective 1 July 2022. We have made all efforts to limit price rises this year, however the impact of COVID has increased the price of reagents, services and testing from all of our suppliers and we are no longer able to absorb them in our running costs. If you would […]

Queen’s birthday weekend

All of our laboratories will be closed on Monday June 6 for the Queen’s birthday public holiday. We will however be open normal working hours on Saturday June 4. Enjoy your long weekend and safe travels if you’re heading away.

Omicron update – delays possible

Following our previous communication regarding our planning for continuity of laboratory service throughout this Omicron outbreak, we have some updates for you. Courier servicesAs expected the national courier network in the larger centres is struggling to keep up with demand whilst managing a reduced workforce due to staff in isolation. Please be patient and expect delays […]

Easter & ANZAC weekends

All of our laboratories will be closed the ENTIRE of the Easter long weekend. Please avoid sending samples via overnight courier on Thursday 14 April, as they will not be delivered to the laboratory until Tuesday and will likely be unsuitable for testing on receipt. We will also be closed on Monday 25 April for the ANZAC day public […]

Otago anniversary day

Our Dunedin laboratory will be closed on Monday 21 March to celebrate the regional anniversary day. The will however still be open on Saturday 19 March with normal hours. If If you submit samples to our Dunedin laboratory but are located outside this area, please just call us on 0800 GRIBBLES and select another laboratory to […]

Expect delays

With Omicron having more of an impact around the country, and increased numbers of people now self isolating, courier services are also being impacted. What does this mean for you? Delivery time for your samples to get our laboratories could be longer, so testing will be delayedDelivery time for samples moving between our laboratories or […]

Omicron update: providing laboratory services

Following the advised change to phase 2 of the Government’s three-stage plan in response to Omicron, this correspondence shares how we’re preparing our laboratories to move through the stages.   The Government’s three-stage plan is structured to respond to the expected wide-spread transmission of Omicron. Each stage progresses as the rate of spread in the community increases.  Our national […]